Common queries answered
Frequently asked Questions
We recommend using our detailed size calculator tool on our website. Measure your underbust and bust using a soft measuring tape. For the most accurate results, wear an unlined bra or no bra, stand straight, and keep the tape parallel to the ground. If you’re between sizes, we recommend sizing down in the band and up in the cup. Our virtual fit specialists are also available for one-on-one consultations via video chat.
We offer a generous 60-day return policy for unworn items with original tags attached. First-time customers can receive free returns to ensure a perfect fit. Items must be in original packaging with hygiene strips intact. We process refunds within 3-5 business days of receiving your return. For hygiene reasons, we cannot accept returns on items marked as final sale or those without original packaging.
Yes, we ship to over 40 countries worldwide. Domestic US orders over $75 qualify for free shipping. International shipping rates vary by location and are calculated at checkout. Standard international delivery takes 7-14 business days. All import duties and taxes are the responsibility of the customer and will be collected upon delivery.
To extend the life of your Nood bra, we recommend hand washing in cold water with mild detergent. Never use bleach or fabric softener. Lay flat to dry away from direct sunlight. Avoid machine washing and drying as this can damage the elastic and shape. We recommend rotating between 2-3 bras to maintain their shape and support. Replace your bras every 6-12 months depending on wear and care.
Most of our styles are wireless, designed with innovative support technology that provides lift and shape without uncomfortable wires. However, we do offer select styles with flexible, comfort-engineered underwires for customers who prefer additional support. All styles are clearly marked in the product description.
Our bras are crafted from premium, eco-friendly materials including soft modal, organic cotton, and recycled nylon blends. All fabrics are tested for harmful substances and certified by OEKO-TEX® Standard 100. Our materials are carefully selected for breathability, durability, and comfort. We use nickel-free hardware and hypoallergenic materials suitable for sensitive skin.
Yes! We’re proud to offer an inclusive size range from 30A to 44H. All styles are carefully designed and tested across our size range to ensure consistent comfort and support. We regularly expand our size offerings based on customer feedback and demand. If you don’t see your size, join our waitlist to be notified when it becomes available.
For US orders, we offer:
Standard shipping (3-5 business days)
Express shipping (2-3 business days)
Overnight shipping (next business day)
Orders placed before 2 PM EST on business days are processed same-day. You’ll receive tracking information via email once your order ships.
Orders can be modified or cancelled within 1 hour of placement. After this window, orders enter our fulfillment process and cannot be changed. Please contact customer service immediately if you need to make changes. For size exchanges, use our easy exchange process through your account dashboard.
Yes, we offer luxury gift wrapping services for $8 per item. Each gift comes beautifully wrapped in our signature paper, includes a personalized message card, and ships in discrete packaging. Gift receipts exclude pricing information. During checkout, select “Gift Wrap” and add your message (up to 150 characters).